Terms and Conditions

Introduction

Welcome to BearlyGoods! These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our site, you agree to be bound by these Terms.

Business Information:

  • Name: Kevin Ebeling
  • Address: Anton-Bruckner-Str. 10b, 92637 Weiden, Germany
  • Shipping Address: Campus Drive, 4005, Fort Worth, TX, 76119, USA
    All products are printed and shipped from the USA.

Products and Services

BearlyGoods offers bear-themed clothing and accessories, including custom-printed shirts, hoodies, and more. Due to the custom nature of our products, small variations may occur between the product images on our website and the final items you receive.

Ordering and Payment

  • Order Process: Once an order is placed and payment is confirmed, production will begin. Custom items typically take 1-3 business days for production.
  • Payment Methods: We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, Google Pay, and Apple Pay.
  • Order Confirmation: You will receive an order confirmation email upon successful payment, followed by a shipping notification once your order has been dispatched.

Shipping and Delivery

  • Production Time: Custom products begin production after payment confirmation. Production usually takes 1-3 business days.
  • Shipping Time: Standard shipping within the USA typically takes 2-5 business days after production. Shipping to Alaska, Hawaii, and other U.S. territories may take 7-12 business days.
  • International Shipping: Currently, we only ship within the United States. International shipping options may be available in the future.

Returns and Refunds

  • No Returns for Custom Items: Due to the personalized nature of our products, we do not accept returns for custom items unless they are defective or damaged.
  • Defective or Damaged Items: If you receive a defective or damaged item, please contact us within 7 days of receiving your order with photographic evidence. We will arrange for a replacement free of charge.

Intellectual Property

All designs, logos, and images on BearlyGoods are protected by intellectual property laws. You may not use, reproduce, or distribute any of our content without our express written permission.

Disclaimer of Liability

BearlyGoods strives to ensure that all information on our website is accurate and up-to-date. However, we do not guarantee that all content is free from errors. BearlyGoods will not be held liable for any direct, indirect, or consequential damages resulting from the use of our site or products.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the United States. Any disputes arising from the use of this site or services will be resolved in the courts of the United States.

Changes to Terms

BearlyGoods reserves the right to update or modify these Terms at any time. Any changes will be posted on this page, and your continued use of the site constitutes acceptance of the revised Terms.

Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

  • Email: info@bearlygoods.com
  • Customer Support Hours: Monday to Friday, 9 AM - 5 PM (CET)
    We aim to respond to all inquiries within 24-48 hours.